Maruti Suzuki India Limited (MSIL) Privacy Promise For Consumers
While information is the cornerstone of our ability to provide superior
service, our most important asset is our customers' trust. Keeping customer
information secure, is a top priority for all of us at MSIL Here then, is our
promise to our individual customers:
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We will safeguard, according to strict standards of security and
confidentiality, any information our customers share with us.
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We will limit the collection and use of customer information to the minimum we
require to deliver superior service to our customers, which includes advising
our customers about our products, services and other opportunities, and to
administer our business.
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We will permit only authorized employees, who are trained in the proper
handling of customer information, to have access to that information. Employees
who violate our Privacy Promise will be subject to our normal disciplinary
process.
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We will not reveal customer information to any external organization unless we
have previously informed the customer in disclosures or agreements, been
authorized by the customer, or are required by law.
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We will always maintain control over the confidentiality of our customer
information. We may, however, facilitate relevant offers from companies. These
companies are not permitted by MSIL to retain any customer information unless
the customer has specifically expressed interest in their products or services,
or on his own volition provides them with any information, personal or
otherwise, or if such companies acquire such information from any third
parties.
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We will tell customers in plain language initially, and at least once annually,
how they may remove their names from marketing lists. At any time, customers
can contact us to remove their names from such lists.
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Whenever we hire other organizations to provide support services, we will
require them to conform to our policy standards and to allow us to audit them
for compliance.
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For purposes of credit reporting, verification and risk management, we will
exchange information about our customers with reputable reference sources and
clearinghouse services.
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We will attempt to keep customer files complete, up to date, and accurate. We
will tell our customers how and where to conveniently access their account
information (except when we're prohibited by law), and how to notify us about
errors which we will promptly correct.
We will continuously assess ourselves to ensure that customer privacy is
respected. We will conduct our business in a manner that fulfills our promise
in the many nations in which we do business.
Marutinri.com Internet Privacy Policy
Marutinri.com is the source of information about "Gift-a-car Programme" provided
by the MSIL. This disclosure is intended to explain how personally identifiable
information ("Information") that is collected through this web site may later
be disclosed.
Categories of personally identifiable information
collected on Marutinri.com
If you simply register to use the web site, Marutinri.com will collect basic
Information about you, such as name e-mail address, zip code, age and enquiry
(s). Certain other Information about you is also collected that can be used to
verify your identity if your logon credentials for the site are forgotten.
If you apply to become a customer of a MSIL, under the "Dil Se: Gift-a-Car NRI
Programme", that programme may collect additional Information about you,
including Information you provide on applications and other forms, Information
about your transactions, Information received from a consumer reporting agency
and Information received about you from other sources.
Marutinri.com is managed by MSIL. The web site accepts quotations and enables
online transaction of gifting cars by NRIs/PIOs to their
family/relatives/friends in India. The universal resource locator (URLs) that
are included in the Marutinri.com site and are addressed in this disclosure are
marutinri.com, marutisuzuki.com, and all the model specific websites.
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