|
| Frequently Asked
Questions | |
 |
| Programme
Related |
-
The "Dil Se"
Gift-a-Car Programme is a special offering from
MARUTI /MSIL to all Indians' residing
overseas. Under this programme, an Indian
residing overseas can purchase and gift
a Maruti Suzuki car online to his
family/relatives/friends in India.
-
All Indians residing
overseas are eligible to purchase a car and
gift it to their family/relatives/friends in
India.
-
A bouquet of value added
services are being offered to the "Beneficiary".
All customers under this programme shall be
given a "Preferred Customer" status and their
needs shall be catered to on priority. The
programme highlights are:
- Special Price
- Multiple Online Payment
Options
- Free Home Delivery
- Ease in Transacting
- Finance Option
- Group Purchase Option
- Add-ons
To know more about the
benefits click
here This website has been
exclusively designed for enabling customers
to:
- View Car Models
- View Prices Online -
More than 200 Indian Cities
- Purchase and Gift
Maruti Suzuki car, online
Most of the transaction
formalities are completed online. A customer can
pay via: Credit Card, Money Transfer, Cheque/DD
issued on NRE or NRO account or avail Finance
from any of the Preferred Financiers' for this
Programme The car shall be delivered in
India , to the "Beneficiary" (The person
who receives the car in India ).
-
- Anytime Maruti - Maruti's
"24 x 7" call center :-
From India
:
1800 1800 180 (Toll Free From BSNL / MTNL)
From USA &
Canada : 1866 527 5698
(Toll Free ) From
Anywhere
: +91 9910 20 20 20
The authorized personnel
from MARUTI for this activity are:
| 1. |
Name |
: |
Mr. K. Renthish |
| |
Designation |
: |
Deputy
Manager |
| |
Contact No |
: |
+91 11 30480492
|
| |
E-mail |
: |
nri@maruti.co.in
|
|
| 2. |
Name |
: |
Mr. Pratul Kumar Jain
|
| |
Designation |
: |
Project
Manager |
| |
Contact No |
: |
+91 11
30480492; +91 11 23316831 (Extn - 364)
|
| |
E-mail |
: |
nri@maruti.co.in
|
- Postal Address:
Programme Co-ordinator (Dil Se); Maruti Suzuki
India Limited; 11 th Floor; Jeevan Prakash
Building; # 25, Kasturba Gandhi Marg; New Delhi
-110001; India.
-
Yes! Exclusive discounts
in various combinations are offered under this
programme. You can view Offer
details for further information. Please note
that the discounts are the discretion of
MARUTI Suzuki India Ltd can be changed
without any further notice. However, your
"Quotation Price" shall be duly
honored
-
Yes! One can gift a car
to a "Charitable or Non-profit
Organization/Institution" under this programme.
Here, the beneficiary will be the "Charitable or
Non-profit Organization/Institution" to
whom/which you want to gift.
-
Under this programme,
the exchange facility is not online. However, a
customer can sell his used car to a MSIL True
Value dealer. Further, he can also avail the
exchange or loyalty bonus, as may be
applicable. Please note that the
exchange and the purchase of the new car shall
be considered as two separate transactions. The
value of the used car cannot be adjusted against
the Quotation value.
|
| Booking
Related |
-
This website carries
City wise Price information of more than
200 Indian Cities. These prices have been
derived after taking into account Ex showroom
Price
plus
First
Year Insurance plus Extended
warranty for the Third Yearminus
Special discount.
Note: Registration, Road Tax and
other local taxes(Octroi & etc if
applicable) are extra and collected from
Beneficiary at the time of
delivery.
-
Yes! You can get the
delivery of vehicle in any city of your choice,
as mentioned in the concerned "Quotation
Number".
-
On the website, click on
the link " Car
Models ", Select model you wish to gift, and
you can view the City Specific Price of your
vehicle. You will have to further " Sign-up
" to proceed further. Please go through the
steps mentioned under " How to
Gift-a-Car " for a comprehensive overview.
A Simple 5 Step Procedure
would be:
Step - 1: "Sign-up" on the
website
Step - 2: Choose &
decide the Car Model/Variant/Colour/City
Step - 3: Generate a
"Quote"
Step - 4: Agree to "Terms
and Conditions" , Enter Your "Beneficiary
details "
Step - 5: Select an ideal
Payment Option
Note: In case of payment
via Money Transfer, please update details
against the "Quotation Number"
-
Your Quotation shall be
valid for a period of 15 days from the Quotation
date. You will have to make the payment within
the stipulated time against your "Quotation
Number". You will have to generate a new
"Quotation Number" to make a purchase, if the
earlier Quotation has expired.
In
case you have applied for Finance, the Quotation
shall be valid for a period of 2 months from the
Quotation date. You need to make the downpayment
within 15 days from the day that you have
received the confirmation from the concerned
Financier.
The downpayment amount
shall be indicated to you on the website against
your relevant "Quotation Number" under the link
- " My
Account ".
-
Yes! A customer can
purchase a car in his/ her name. But, to have
the vehicle registered in his/her name he/she
needs to have a residence proof and an
identification proof, in India.
-
Yes! The desired date of
delivery cannot be more than 2 months from the
date of payment.
-
Yes! You can request for
a dealer of your choice under the field -
"Special Instructions". Please note that the
delivery will be subject to the availability of
the car at that particular dealer and MSIL may
choose to change the dealer, under certain
circumstances.
-
As per the Terms &
Conditions, one cannot change the car model or
color or variant after making a payment against
a particular "Quotation Number". However, under
special circumstances MSIL may consider to allow
change further to a written request from the
Customer. Please note that the
changes will be considered if & only if the
change involves upgradation of the model or
variant w.r.t the Value Consideration. MSIL
reserves the right to decline the request.
-
Yes! A NRI residing in
India can purchase a car under this programme.
However, he will have to make a payment using
either his Credit Card or his NRE/NRO Account
|
| Payment
Related |
-
The following modes of
payment are available under this programme:
. Credit
Card / Credit Cards
. Money
Transfer
- To our A/c No - 0011942229
with Citibank.
- "Beneficiary - Maruti
Suzuki India Limited"
- SWIFT Code for this
purpose is "CITIINBX".
. Demand Draft in
INR
. Cheque from NRE
/ NRO Account
. Loan from
Preferred Financiers'
-
You are requested to
send us the following documents immediately
after making the payment for your car:
- Cheque in INR - Please
mention the "Quotation Number" & Your name
on the rear side of the instrument. Covering
Letter (Optional)
- DD in INR - A Letter
from your DD issuing Bank acknowledging that the
money is being issued from Your NRE/NRO
Account
- Money Transfer - Please
send us a Scanned Copy of the "Money Transfer
Message/Acknowledgement" against the concerned
"Quotation Number" via:
- Fax: "Attention -
Programme Co-ordinator Dil Se" to
+91-11-23318754 or +91-11-23713575
- Mail: To nri@maruti.co.in
Please send your Cheques
and DD to:# Programme Co-ordinator
(Dil Se); Maruti Suzuki India Limited; 11th
Floor; Jeevan Prakash Building; # 25, Kasturba
Gandhi Marg; New Delhi -110001; India.
-
Yes! You can avail
finance from any of the Preferred
Financiers'.
- How can I or my
Beneficiary make the payment for the "Margin
Money" as against Loan?
You can make the
payment as against the "Margin Money"
requirement of your Loan Case, in any of the
following modes:
- Credit Card
- Cheque from NRE/NRO
Account
- DD in INR
- Money Transfer
-
The website is
completely secure. The payment gateway has been
provided by Citibank. The website has necessary
security provided by VeriSign.
-
Yes! A payment involving
the usage of either 2 Cheques or 2 DDs' or 1
Cheque & 1 DD is allowed. However, one part
of the payment (Minimum sum of Rs. 50,000) will
have to be made using his/her NRE/NRO Account
and the balance can be through any other bank
account, including the Beneficiary's account.
-
Yes, payment can be made
using 2 different credit cards or same credit
card twice.
Please select the second
option under "Mode of Payments" i.e. Two
Different Credit Cards Or Same Credit Card Two
Times > Enter the amount you want to pay
through first credit card > Redirect to
Citibank payment gateway > Enter credit card
no and CVV no > Submit. After the approval of the
credit card transaction, balance amount is
appeared on the payment screen> Redirect to
Citibank payment gateway > Enter your credit
card no and CVV no > Submit.
-
Yes! One can make a
money transfer into our account using the SWIFT
mode or Internet banking facilities. One
can also transfer money in more than one
transaction either from one bank account or
using more than one bank account. The
following are the details that might be required
to carry out such transaction:
- Bank - Citibank; Branch
- New Delhi
- "Citibank A/c -
0011942229"
- A/c Holder - Maruti
Suzuki India Limited
- A/c Type - Current
- I.F.S.C Code -
CITI0000002
- A/c Code - MT103
- M.I.C.R No - 110037002
- SWIFT Code -
CITIINBX
|
| Finance
Related |
-
All the Cars offered
under this programme can be financed: M800,
Omni, Alto, WagonR, Zen, Swift and SX4
-
Once YOU have entered
your details w.r.t your Loan Requirement; Chosen
your Financier and submitted the information
against a "Quotation Number"; the Financier will
contact YOU and your relative in India (as per
details provided by YOU online) and will detail
out the terms of the offer.
-
How will the loan be
processed?
The Bank representative
will hand over a list of required documents and
explain the procedure of availing finance along
with the "Loan Agreement" to the "Primary
Applicant" in India.
-
The Car/ Loan can be in
either of the names of your Beneficiary in
India
or in Your name (conditions apply).
-
Since YOU will stand as
guarantor, YOU can service the loan through your
NRE account or through your Beneficiary's
resident account.
-
|
|
IRR |
|
18
months and less |
All |
11.00% |
|
19-24
months |
All |
11.25% |
|
25-36
months |
seg A
seg B seg C
|
10.75% 10.25% 10.00% |
|
Above
36 months |
seg A
seg B seg C
|
11.25% 10.50% 10.25% |
|
|
|
|
|
Seg A
|
M800, Omni
|
|
Seg B
|
Wagon R, Swift
Lxi, Swift Vxi, Alto, Zen Estilo
|
|
Seg C
|
Swift Zxi,
Esteem
|
| |
|
EMI per month
for a loan amount of Rs 100,000
|
| |
|
Tenor/IRR |
10.25% |
10.50% |
10.75% |
11.00% |
11.25% |
11.50% |
|
12 |
8803 |
8815 |
8827 |
8838 |
8850 |
8862 |
|
18 |
6017 |
6029 |
6040 |
6052 |
6063 |
6075 |
|
24 |
4626 |
4638 |
4649 |
4661 |
4672 |
4684 |
|
36 |
3238 |
3250 |
3262 |
3274 |
3286 |
3298 |
|
48 |
2548 |
2560 |
2572 |
2585 |
2597 |
2609 |
|
60 |
2137 |
2149 |
2162 |
2174 |
2187 |
2199 |
| |
|
| "All loans
are at the sole discretion of Cities Finance
Companies. Finance Companies. reserves the
right, at any time, without prior notice to add
/alter /modify/change or vary any of the terms
and conditions or to replace, wholly or in
part." |
| |
-
Up to 90% of Ex-showroom
price of the car.
-
Min: 11 months; Max: 60
months
-
| - |
Valid Passport |
|
|
| - |
Last 3 months Salary slip
or IT Return Equivalent. |
|
| - |
Last 3 months Bank
Statement (showing Salary Credits) |
|
| - |
Signature Verification from
the bank (from where ECS is being issued)- As
per the specified format. |
|
|
|
|
-
| Yes. In case
you have Citibank
RCA, we will not require a proof of
Income (for
Loan-To-Values up to 70%). This is subject
to: |
| Last 3 months average
balance should be 2.5 times of the EMI
amount |
|
-
No! The surprise element
cannot be maintained w.r.t "Auto Loans". The
financier will have to make contact with both
the - customer and the beneficiary in order to
process the loan.
-
Following are means
through which one can pay the "Margin Money":
- Credit Card
- Cheque/DD
- Money Transfer/Internet
Banking
- Beneficiary too can
make this payment
Please note
that the "Margin Money" can be paid only after
your loan has been approved by the concerned
Financier and that you have the necessary
confirmation from such Financier.
-
|
| Tax
Related |
-
The programme does not
attract any "Gift Tax". Gift of a Maruti Suzuki
Car by an Indian residing overseas (NRI/PIO)
will not be taxable as income to the
Beneficiary. Under the Income Tax Act, gift from
a non relative for "any sum of money" more than
twenty five thousand rupees is treated as income
but the gift of Car does not come under the
terminology "any sum of money". However we wish
to mention that we shall not be the competent
authorities to comment on the "Tax
Implications"; you are requested to consult your
"CA/CPA" for any clarifications.
-
Yes it is advisable to
declare the said receipt of Maruti Suzuki car as
gift in his/her income tax return filed for the
relevant year.
-
No! The vehicle will be
delivered and registered in the name of
Beneficiary.
-
Can I make a will in
respect of this car?
Can my Beneficiary make
a will in respect of this car.
-
If your Beneficiary
sells this car at lesser value than at the time
of receiving the gift then no income tax is
payable by him/her at the time of
sale. |
| Delivery
Related |
-
In order to comply with
the requirements of "Registration Authorities",
the following documents need to be submitted to
the delivering dealer by the Beneficiary, while
accepting delivery of the vehicle:
a. Residence proof: A
photo copy of any
of these documents -
- Ration Card
- Voter ID Card
- Telephone Bill
- Electricity Bill
- Driving License
- Passport
b. Photo copy of PAN
(Permanent Account Number) card or Form 60 (In
case PAN is not available). c. "Acceptance
Letter" duly signed by the Beneficiary (The
Acceptance Letter will be provided by the Dealer
at the time of delivery)
-
Yes! The vehicle
shall be home delivered. This facility is
complimentary under the programme.
-
The vehicle delivery
shall be delivered within 4 weeks from the
receipt of payment and complete documentation.
Delivery commitments are influenced by- the
proximity of the delivery location from a MARUTI
Suzuki dealership; availability of the model
booked.
-
Yes! You can track
delivery of your Order through your personal
login in "My Account" against the relevant
"Quotation Number'. As soon as we have received
your payment, we shall update your Quotation
status to - "Payment Received & Delivery
Under Process". Also as against every critical
action of yours, the "Quotation Number" shall be
updated.
-
Following are the
documents that shall be handed over to the
Beneficiary, while delivering the vehicle:
- Invoice
- Insurance Policy
- Extended Warranty
Certificate
- Customer Kit (This
includes - The Owners Manual, Insurance Manual
& Autocard Application)
-
Following shall be
mailed to the Customer (Indian residing
overseas) receive post the delivery of the
car:
- Welcome Letter
- Photographs
- Copy "Acceptance
Letter" signed by your Beneficiary
|
| Important
Terms and Conditions |
- MARUTI Suzuki reserves
the right to terminate the programme with a
notice period of 1 week. The notice shall be
highlighted on the website.
- Prices mentioned in the
website are subject to change with changes in
the domestic (India) scenario. However, prices
w.r.t Quotations under the validity period shall
be duly honoured.
- MSIL reserves exclusive
right to accept or reject the order of Customer
and alter, modify, amend the specification(s)
and price of its Vehicle from time to time based
upon market conditions and its sales policy.
- The Customer or
Beneficiary shall have the option to cancel his
order for purchase of Vehicle in case MSIL is
unable to deliver the Vehicle for any reason
within the stipulated time-period as above and
the amount (If paid)) will be refunded to him.
However, no interest on the said amount shall be
payable. Refund shall be through a transaction
reversal.
For accessing the
complete list of Terms &
Conditions of Sale click on the link.
|
| Glossary |
- Ex-showroom Price:
Includes the price of the vehicle in that city
and Local Sales Tax.
- EMI: Equated
Monthly Installments.
- Margin Money:
Quotation Price minus Approved Loan
Amount.
- Maruti Network:
Maruti dealerships, Maruti Authorized Services
Stations and Maruti Service Masters
Workshops.
- Form 60: Income
Tax declaration on source of funds.
|
Note:
For any further queries/clarifications
you may either Contact Us or
write to us at our Postal Address.
Programme Co-ordinator (Dil
Se); Maruti Suzuki India
Limited; 11 th
Floor; Jeevan Prakash Building ; # 25, Kasturba Gandhi
Marg; New Delhi -110001;
India. |
| | |
|