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Maruti Suzuki Today |
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More
than half the number of cars sold in India wear a Maruti Suzuki badge.
We are a subsidiary of Suzuki Motor Corporation Japan.
As India's largest passenger car company, we account for over 50 per cent of the domestic car market.
We have a sales network of 600 outlets in 393 towns and cities, and
provide maintenance support to customers at 2628 workshops in over 1200
towns and cities (as on March 31,2008). |
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Since inception, we have produced and sold over 7.5 million vehicles,
including almost 500,000 units in Europe and other export markets.
We have been rated first in customer satisfaction for eight years in a
row in J D Power's Surveys, and are India's Most Respected Automobile
Company (As per survey conducted by Businessworld, a reputed Indian
Magazine)
Also, in an independent survey conducted by Forbes.Com where they rated
top 200 reputed companies on various parameters such as reputation
within the customer and employee fraternity, we stood 91st. In the
automobile section we finsihed 7th. |
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We
offer 11 models ranging from people's car Maruti 800 to stylish
hatchback Swift, DZire, SX4 sedan and luxury Sports Utility vehicle
Grand Vitara |
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The Maruti DNA |
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We
were born as a government company, with Suzuki as a minor partner, to
make a people's car for middle class India. Over the years, our product
range has widened, ownership has changed hands and the customer has
evolved. What remains unchanged, then and now, is our mission to
motorise India.
Our parent company,
Suzuki Motor Corporation, has been a global leader in mini and compact
cars for three decades. Suzuki's technical superiority lies in its
ability to pack power and performance into a compact, lightweight
engine that is clean and fuel efficient. The same characteristics make
our cars extremely relevant to Indian customers and Indian conditions.
Product quality, safety and cost consciousness are embedded into our
manufacturing process, which we have inherited from our parent company.
Right from inception, Maruti brought to India, a very simple yet
powerful Japanese philosophy 'smaller, fewer lighter, shorter and
neater'
From the Japanese work culture we imbibed simple practices like an open
office, a common uniform and common canteen for everyone from the
Managing Director to the workman, daily morning exercise, and quality
circle teams. |
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the Japanese work culture Maruti imbibed simple practices like an open
office, a common uniform and common canteen for everyone from the CEO
to the workman, daily morning exercise, and quality circle teams. |
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Cars for a New India |
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As
lifestyles change, we have tried to keep pace with the changing
lifestyle of our customers by bringing models high on 'style and design
quotient'. Some of our recent offerings like Swift, Zen Estilo(Spanish
for Style) and SX4 have become popular choices because customers find
them relevant. |
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Building through Partnerships |
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Our
business relies substantially on our partners. We depend on a national
network of suppliers, sales outlets and workshops, managed by
independent entrepreneurs, to manufacture car components and look after
our customers. |
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We
are the "employer of choice" for automotive engineers and young
managers from across the country. Nearly 75,000 people are employed
directly by Maruti and our partners. Within the company, we strive
always to keep the culture open and participative. |
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Our Accolades |
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2007 India Customer Satisfaction Index Award
The biggest draw even this year was the award for highest Automotive
Customer Satisfaction Index. Maruti Suzuki scored the highest in
customer satisfaction index for the eighth consecutive year.
2007- India Automotive Performance, Execution and Layout Study (APEAL) Award
Three popular cars namely Maruti Zen Estilo, Maruti Swift and Maruti
SX4 walked away with the APEAL awards in their respective categories.
2007 India Initial Quality Study
In the Initial Quality Study, Maruti Swift walked away with the highest IQS in the Premium Compact car segment.
Other categories
In SSI ( Sales Satisfaction Index) which evaluates customer
satisfaction at the point of purchase- We posted a hat-trick with three
consecutive wins in 2004-06.
In APEAL (Automotive Performance Execution Layout Award)- Our cars
Wagon R and Alto scored the highest, for second Consecutive year, for
the year 2006.
In IQS (Initial Quality Study)- Zen ( the old model) scored the highest
followed by Wagon R and Alto in their respective categories, for the
year 2006.
To Know more about Maruti Suzuki, Please log on to:- www.marutisuzuki.com |
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