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TERMS AND CONDITIONS OF BOOKING, SALE AND DELIVERY OF VEHICLE

  1. The following words when used in these terms shall have following respective meaning:

    1. Customer: Shall mean any individual person residing outside India who is a citizen of India or is a person of Indian origin or any other person as decided by Maruti Udyog Limited (MUL), who has duly filled this order booking form and paid on road price of Vehicle(s) as per the models provided in this website. Person of Indian Origin (PIO) means: A citizen of Any Country other than Bangladesh or Pakistan, if (a) he at any time held an India Passport; or (b) he or either of his parents or any of his grand-parents was a citizen of India by virtue of the Constitution of India or the Citizenship Act, 1955; or(c) the person is a spouse of an Indian Citizen or a person referred to in sub-clause (a) or (b).

    2. Vehicle: Shall mean any model / variant of four wheeled vehicle manufactured by Maruti Udyog Limited specified in the online order booking form by the Customer.

    3. Nominee : Shall mean the person specified in the online order booking form and who is authorized by the "Customer" to accept delivery of the Vehicle

  2. The Customer shall be responsible for maintaining the confidentiality of his user name and password, created by him on this website, for accessing his personalized account on the website.

  3. The Customer and/or his Nominee shall provide true, accurate, current and complete information about himself and the Nominee.

  4. The Customer and/or Nominee will bear and pay all the taxes, if any, as may be applicable, to the concerned authority in relation to purchase of the Vehicle and any other ancillary services and/or products connected therewith.

  5. The Vehicle shall be invoiced and delivered to the Nominee. The Vehicle will be invoiced at the on-road price, as on the date of booking through this website. The on road price of the Vehicle is payable to MUL in Indian Rupees.

  6. The Customer and/or Nominee shall be responsible for submitting all the necessary documents and the requisite residential proof documents complete in all respects, for registration of Vehicle with the Regional Transport Authority to concerned Dealer.

  7. The concerned Dealer will deliver the Vehicle within four weeks from the date of receipt of payment, provided all the requisite formalities required to be completed are competed, and the documents required to be submitted by the Customer are submitted to the Dealer, on the same day on which the payment is made to MUL.   MUL/ Dealer shall not be liable for delay in delivery of Vehicle in the event war, civil commotion, natural disaster, acts of public enemies, fires, explosion, earthquakes, acts of God, and other such events out of their control.

  8. The Customer may alter, edit information pertaining to: him, the Nominee, and/or Vehicle details prior to making payment against the relevant quotation number.

  9. The Customer may cancel the booking by canceling the quotation. But the customer will not be allowed to cancel any booking post making payment/ downpayment for the same.

  10. The Customer or Nominee shall be responsible to make payment for any "Add-on" services availed.

  11. The Customer or Nominee shall have the option to cancel his order for purchase of Vehicle in case MUL is unable to deliver the Vehicle for any reason within the stipulated time-period as above and the amount (If paid)) will be refunded to him.  However, no interest on the said amount shall be payable. Refund shall be through a transaction reversal. MUL shall also not be liable to pay, nor the Customer and/or Nominee have a right to claim, any damages or compensation of any kind in this case.

  12. If at any point of time, it is found that any of the information and/or documents given: at the time of booking of a Vehicle, or in connection with the Purchase or Registration of the Vehicle, by you or by your Nominee prior to delivery of Vehicle are not in order, MUL shall have the right to cancel the booking and refund the money to you after deducting the cancellation charges and without paying interest on the amount paid by you or your Nominee on account of on road price of the Vehicle. If however it is discovered or alleged by MUL or any third party that a fraud has been committed by you while making online payments through a credit or debit card, then in that case MUL shall not be liable to refund any money to the Customer or his Nominee, but shall be entitled to cancel the booking and/or repossession of the Vehicle, and in such a case your only recourse/remedy shall lie against your bankers and/or credit/debit card facility provider.

  13. MUL reserves exclusive right to accept or reject the order of Customer or Nominee, and alter, modify, amend the specification(s) and price of its Vehicle from time to time based upon market conditions and its sales policy. 

  14. MUL reserves the right to terminate the scheme/programme with a notice period of 1 week. The notice shall be highlighted only on the website and no individual notices shall be sent to any Customer or Nominee. Any bookings made prior to the notice of cancellation shall, if possible, either be complied with by completing the sale transaction and delivering the Vehicle in accordance with the terms contained herein or on such modified terms as MUL may deem fit, or shall be cancelled and the amount refunded as per clause 11 above. MUL shall also not be liable to pay, nor the Customer and/or Nominee have a right to claim, any damages or compensation of any kind in this case.

  15. "On-road" prices mentioned in the website are subject to change with changes in the domestic (India) scenario and the change can be given effect to without any prior notice. But, prices in the validity period already given in a Quotation shall be duly honoured.

  16. All "Prices", "Discounts" and "Charges" mentioned in USD are subject to exchange rate variations. MARUTI is responsible for periodically updating the "Prices", "Discounts" and "Charges" mentioned in INR (Indian Rupees); however it is not responsible for updating the same in USD.

  17. All loans are at the sole discretion of Finance Companies. Finance Companies. reserves the right, at any time, without prior notice to add and/or alter and/or modify and/or change and/or vary an/or to replace, wholly or in part any of the terms and conditions relating to its products/services and MUL shall not be responsible for the same.

  18. The terms and conditions in relation to booking, sale and delivery of the Vehicle, contained herein shall prevail over any other contractual terms or contract between the Customer and issuer of credit card, which the Customer uses for booking/ purchase of the said Vehicle.

  19. MUL shall without any notice be entitled to re-possess the Vehicle, wherever located through any person acting under its authority, should Citibank acting under the instructions of the NRI/PIO Customer, or on its own debit MUL's Account for an amount equivalent to either the full or partial net price of the Vehicle, which had been paid as consideration for the Vehicle that may have been delivered to the Nominee by any of its authorized dealer/s. In such an eventuality MUL shall acquire an automatic title to the said Vehicle and the Customer and/or his Nominee shall forfeit/lose all claims to the said Vehicle and shall not only be responsible for signing any documents to help MUL acquire title to the said Vehicle and to resell it but also to make good any losses that may be suffered by MUL on account of such debit of MUL account and the wear and tear and/or damage to the Vehicle.

  20. If a dispute arises out of or in connection with, whether directly or indirectly, booking, sale and delivery of the Vehicle or in connection with any services or products provided by MUL to the Customer, the Customer and MUL agree to submit the same to arbitration of an independent and impartial sole arbitrator shall be appointed by MUL. The said arbitral tribunal shall conduct arbitration proceedings in accordance with the Arbitration and Conciliation Act, 1996, at New Delhi. The language of arbitration proceedings will be English.   The award rendered by said arbitral tribunal shall be final and binding.

  21. I have read and understood the Terms and Conditions of the use of this website and also the Privacy Policy and I fully agree with and accept them.

  22. I have read and understood the aforesaid terms and conditions of booking, sale and delivery of the Vehicle and I hereby accept and agree to abide the same.
 
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